PRIVACY POLICY

Privacy Policy for DYEING ACES PRINTING

Effective Date: 09TH OF JANUARY, 2025

At DYEING ACES PRINTING, we are committed to protecting the privacy and security of our customers, partners, and visitors to our website. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our services, website, or any other platform operated by us.

1. Information We Collect

We may collect personal information from you in various ways, including:

1.1 Information You Provide Directly

- Contact Information : When you place an order, request a quote, or contact us, we may collect your name, email address, phone number, physical address, and other contact details.

- Payment Information : If you make a purchase, we may collect payment information such as credit card numbers, bank account details, or other financial information necessary to process payments. This information is handled securely through third-party payment processors.

- Order Details: We collect information about the products or services you order, including the type of print job, file uploads, quantities, and any special instructions.

- Communications : Any correspondence you send to us via email, phone, or online forms, including feedback, questions, or complaints.

1.2 Automatically Collected Information

- Website Usage Data: When you visit our website, we may automatically collect information about your device, browser, IP address, operating system, and browsing behavior. This data helps us improve our website and services.

- Cookies and Similar Technologies : We use cookies and similar technologies to track your interactions with our website, personalize your experience, and analyze traffic patterns. You can manage your cookie preferences through your browser settings or by contacting us.

1.3 Information from Third Parties

- Referral Partners: If you come to us through a referral partner, we may receive additional information about you, such as your business name or industry.

- Publicly Available Sources : We may collect publicly available information about you, such as your company’s website or social media profiles, to better understand your needs and provide relevant services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- Fulfilling Orders: To process and fulfill your print orders, including preparing files, managing production, and shipping products.

- Customer Support: To respond to your inquiries, resolve issues, and provide technical support.

- Marketing and Promotions: To send you promotional materials, newsletters, and updates about our services, unless you opt out.

- Improving Services: To analyze trends, monitor website performance, and enhance the user experience.

- Compliance and Legal Requirements: To comply with legal obligations, prevent fraud, and protect the rights and safety of our company and others.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, shipping, marketing, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

- Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our rights, property, or safety.

- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the acquiring party. We will notify you of any such transfer and provide you with an opportunity to opt out of further use of your information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

- Encryption: We use encryption to secure sensitive data, such as payment information, during transmission.

- Access Controls: We limit access to your information to authorized personnel who need it to perform their job functions.

- Regular Audits: We conduct regular security audits and updates to ensure our systems remain secure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

- Access: You can request access to the personal information we hold about you.

- Correction: You can ask us to correct any inaccuracies in your information.

- Deletion: You can request that we delete your information, subject to legal and operational constraints.

- Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

- Portability: You may have the right to receive a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable time frame, in accordance with applicable law.

6. Children’s Privacy

Our services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the effective date at the top of the document. If we make material changes that affect your rights, we will notify you by email or through our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

DYEING ACES PRINTING

SUPPORT@DYEINGACESPRINTING.COM

(540) 561 4221

Additional Considerations

- International Data Transfers: If your business operates globally or transfers data across borders, you may need to include specific language about international data transfers and compliance with cross-border data protection laws.

- Third-Party Links: If your website includes links to third-party websites, you should include a disclaimer stating that you are not responsible for the privacy practices of those sites.

- GDPR Compliance: If you serve customers in the European Union, you may need to include additional sections addressing GDPR-specific rights, such as the right to object to processing and the right to data portability.